Retail. Built around your plan.
Multi-site and online retailers and consumer brands. Head office and stores working to one plan, with managers spending their time on customers and trading.
Head office and stores work to different plans
Store managers are buried in admin
Trading data arrives too late to act on
Each one, handed to Erin
Every problem above becomes something Erin does for you, on a schedule or when it happens. Add the ones you want, and build your system as you go.
Head office and stores work to different plans
Priorities for the next trading season, with owners.
Email
CalendarStore managers are buried in admin
Actions from area visits logged with owners and dates.
EmailCalendarTrading data arrives too late to act on
Yesterday’s sales, stock issues and what needs attention, in chat by 08:30.
ChatMargin and stock watch
Flags discounting, shrinkage and slow stock each week.
EmailCalendarRota gaps and hiring
Gaps flagged early and candidate follow-ups sent.
EmailCalendarCustomer feedback round-up
Reviews and complaints summarised for the team.
EmailCalendarA morning brief at 08:30 and admin off managers’ desks
The leadership team gets a brief in chat every morning at 08:30. Erin handles store admin so managers spend more time with clients, agency staff and freelancers work in the same workspace, and routines for sales, marketing, operations, reporting and talent are switching on in turn.